Privacy Policy

Effective Date: June 30, 2025

Welcome to VioraVia.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or make a purchase, and tell you about your privacy rights and how the law protects you.

1. Who We Are

Our website address is: https://vioravia.com.

2. The Data We Collect About You

We collect data to operate effectively and provide you with the best experiences with our services. This includes data you provide directly to us and data we get from how you interact with our site.

a) Information You Provide to Us

Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
Account Information: If you choose to create an account on our website, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Communications: When you contact us via our contact form or by email, we collect your name, email address, and any other information you provide in your message to respond to your inquiry.

b) Information We Collect Automatically

Cookies:
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- We use cookies to keep track of cart contents while you’re Browse our site.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Device and Usage Data: As you browse the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We may use services like Google Analytics to help us understand our website traffic.

3. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4. Who We Share Your Data With

We do not sell your personal data. We only share your information with third parties in the following necessary circumstances:

Payment Processors: We share your order and payment information with payment processing companies like Stripe and PayPal to complete your transaction. We do not store your full credit card details on our servers.
Shipping Carriers: We provide your name and shipping address to shipping carriers such as USPS, FedEx, or UPS to deliver your order.
Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
Legal Compliance: If you request a password reset, your IP address will be included in the reset email. We may also disclose your information if required by law, such as in response to a subpoena or court order.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We will maintain your Order Information for our records for tax and accounting purposes unless and until you ask us to delete this information.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

9. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.