Privacy Policy
Effective Date: July 28, 2025
Welcome to Vioravia.com. Vioravia LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or otherwise interact with us.
1. Who We Are
We are a U.S.-based supplier of professional aesthetic equipment, registered as Vioravia LLC in the State of Delaware. Our website address is: https://vioravia.com.
2. The Data We Collect About You
We collect data to operate effectively and provide you with our services. This includes data you provide directly and data we collect automatically.
a) Information You Provide to Us
- Order Information: Your name, billing address, shipping address, email address, and phone number when you make a purchase.
- Account Information: Your name, address, email, and phone number if you create an account, used to populate the checkout for future orders.
- Professional Verification Information: We may collect professional information, such as a license number or business name, to verify your status as an aesthetic professional. This is to ensure our equipment is sold to qualified individuals in compliance with our policies.
- Communications & Support: Your contact information and the content of your message when you contact us for inquiries, customer support, or technical training.
- Comments & Media: Data from comments you leave and any media you upload. We advise against uploading images with embedded location data (EXIF GPS).
b) Information We Collect Automatically
- Device and Usage Data: Information about your browser, IP address, time zone, and interaction with our Site (e.g., pages viewed), collected via tools like Google Analytics.
- Cookies: We use cookies to manage cart contents, save login information, and improve your user experience. For details on cookie types and duration, please refer to our full cookie policy or contact us.
3. Who We Share Your Data With
We do not sell your personal data. We only share your information with trusted third parties to perform essential business functions:
- Payment Processors: Such as Stripe and PayPal, to securely process your payments. We do not store your full credit card details.
- Shipping Carriers: Such as USPS, FedEx, or UPS, to deliver your orders.
- Analytics and Marketing Partners: Such as Google Analytics, to help us understand website traffic and improve our services.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.
4. How Long We Retain Your Data
We retain Order Information for our records for tax and accounting purposes. Comment data may be retained indefinitely to facilitate auto-approval of follow-up comments. Registered user profile information is retained until the user deletes their account.
5. What Rights You Have Over Your Data
You have rights over your personal data. You can request an export of the data we hold about you or request the erasure of your personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes.
Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the “sale” or “sharing” of your personal information. We do not sell your data in the traditional sense. To exercise your rights, please contact us.
6. Data Security & Children’s Privacy
We use reasonable administrative, technical, and physical security measures, including SSL technology, to protect your personal information. Our website is not intended for use by children under the age of 16, and we do not knowingly collect data from them.
7. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.
8. Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us at: support@vioravia.com
